Writing
Notes on the parts of a business nobody wrote down, and what it costs to leave them that way.
Onboarding documents teach the tasks. They almost never carry the reasoning behind them, and that gap is what actually slows a new hire down.
Every growing company builds one eventually. Most are abandoned within a year, not because nobody wrote anything down, but because writing it down was never the hard part.
The hours a founder loses to answering things only they can answer never land on a calendar, so nobody counts them. Here's what it looks like when you can.
